Cruelty Line
0300 1234 999

ANIMAL CARE ASSISTANT

FULL, PART TIME AND WEEKEND POSITIONS AVAILABLE

Salary £7.50 per hour

DO YOU WANT TO DO A JOB WHICH MAKES A REAL DIFFERENCE?

DO YOU LOVE ANIMALS? 

Based in the centre of Derby, the role of Derby & District RSPCA is to provide help and support for animals and their owners in the area. Our work is invaluable to the lives of the many animals that have suffered from cruelty or neglect and we are mainly reliant on the generosity of the public and other funding sources.

Our overall aim is to Rescue, Rehabilitate and Rehome animals in need and last year over 1100 animals went to their new loving home.

This vacancy focuses on animal care, and is an opportunity for a caring, conscientious, resilient and organised individual to become part of our animal care team.  However, this means not only feeding and medicating the animals, helping with veterinary visits, but also cleaning and making the accommodation comfortable.  It is also a key part of the role to exercise, train and enrich the lives of the animals whilst they stay with us.

Also good people skills are essential as part of our commitment to customer care.

An NVQ level 2 in animal care is preferred, but not essential, as training will be given, and a willingness to study for RSPCA Standard Procedures is required.  As part of a rota system, weekend and bank holiday working are necessary.

We are a close-knit but hardworking team, who all share a passion for animals, have high standards and would welcome someone who shares the same goals to work alongside us.

Derby & District RSPCA is one of the leading animal welfare charities in the area and the successful individuals will have the opportunity to help take the organisation to the next level of welfare delivery for local animals in need.  

For an application formjob description / person specification please see

www.rspcaderby.org.uk

or Email: info@rspcaderby.org.uk

The vacancy will close as soon as suitable applicants are received.

45 Abbey Street, Derby, DE22 3SJ

 


 

 

CUSTOMER CARE TEAM LEADER

FULL TIME POSITION AVAILABLE

(30 HOURS – 09:45 TO 16:15)

Salary commensurate with experience

DO YOU WANT TO DO A JOB WHICH MAKES A REAL DIFFERENCE?

DO YOU LOVE ANIMALS AND PEOPLE? 

Based in the centre of Derby, the role of Derby & District RSPCA is to provide help and support for animals and their owners in the area. Our work is invaluable to the lives of the many animals that have suffered from cruelty or neglect and we are mainly reliant on the generosity of the public and other funding sources.

Our overall aim is to Rescue, Rehabilitate and Rehome animals in need and last year over 1100 animals went to their new loving home.

This vacancy focuses on customer care within the reception area, and is an opportunity for a caring, conscientious, resilient and organised individual to lead our customer care team.  This vacancy includes managing a small team of people, dealing with customer enquiries, working with the public on animal adoptions, dealing with complex issues, ensuring adherence to policies and procedures and ensuring all administration meets required standards.  The ability to manage a very busy front line area of our business is essential, experience of managing people preferred along with computer literacy skills. 

Excellent people skills are essential as part of our commitment to customer care.  As part of a rota system, weekend and bank holiday working are necessary.

We are a close-knit but hardworking team, who all share a passion for animals and customer care, have high standards, and would welcome someone who shares the same goals to work alongside us.

Derby & District RSPCA is one of the leading animal welfare charities in the area and the successful individuals will have the opportunity to help take the organisation to the next level of service for local animals in need.  

For an application formjob description / person specification  please see

www.rspcaderby.org.uk

or Email: info@rspcaderby.org.uk

The vacancy will close as soon as suitable applicants are received.

45 Abbey Street, Derby, DE22 3SJ